Privacy Policy

1. INTRODUCTION

• 1.1This privacy policy explains how We protect and use Your Personal Information.
• 1.2“Personal Information” means any information that is recognised as such in terms of the General Data Protection Regulation and includes any information which identifies You, such as Your Registration Information and Login Details.
• 1.3 Personal Information, in terms of the Protection of Personal Information Act, 4 of 2013 (“POPIA”), means “information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person”. South Africa’s Constitution, Act 108 of 1996, provides that everyone has the right to privacy. This includes the right to protection against the unlawful collection, retention, dissemination and use of your personal information.
• 1.4 All definitions contained in the Terms and Conditions also apply to this privacy policy, unless the context indicates otherwise.

2. CONSENT

• 2.1By using the Service and/or the Website You consent to Our collection, storage, processing and disclosure of Your Personal Information on the basis set out in this Privacy Policy.

3. INFORMATION WE COLLECT

• 3.1In Your Use of the Website, we may collect and store internationally the following information and Personal Information:
• 3.1.1Contact details (name, email address, phone number);
• 3.1.2correspondence via the Website and information relating to transactional activity via the Website;
• 3.1.3website connection information, statistics on page views, traffic to and from the Website, IP address and standard web log information;
• 3.1.4if you elect to use our Service, information in respect of each invoice. Such information includes: the country of expense; the date of the expense; the value; the expense type; the currency; the billing address; the supplier information (if available); scan or image of the invoice; and the details of the traveller, this could include the traveller’s name and/or allocated reference number.

4. HOW WE USE PERSONAL INFORMATION

• 4.1 At the outset we would like to give You the comfort that You will always own Your Personal Information and that we do not sell Your Personal Information to anyone, for any reason, at any time.
• 4.2We use, disclose and share Your Personal Information only as follows:
• 4.2.1to provide the Service;
• 4.2.2for marketing purposes;
• 4.2.3to analyse website and service usage and to improve the Services and/or Website;
• 4.2.4to deliver to You any administrative notices, alerts and communications relevant to Your Use of the Website;
• 4.2.5for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
• 4.2.6by disclosing Your Personal Information to third party service providers appointed by Us in order to enable Us to provide the Website and Services to You, and who are bound by these same privacy restrictions;
• 4.2.7with and to Our other business divisions and other companies within Catalyst Solutions and its affiliates for the purposes of supporting the Service and the Website, improving the Services, determining any illegal or fraudulent conduct and violations of any group company polices; and/or
• 4.2.8as otherwise set out in the Terms.
• 4.3 In addition, We may disclose Personal Information to law enforcement, other government officials, or other third parties as We, in Our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us to legal liability, or in connection with a merger, consolidation, or sale of Our assets.

5. OPT OUT OR UPDATE

• 5.1You are entitled to opt out of any disclosure of Your Personal Information to a third party or use of Your Personal Information for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by You by emailing Us at web@catalystsolutions.global
• 5.2In the event that you wish to update your Personal Information please e-mail Us at the aforementioned address.

6. INFORMATION ABOUT OUR USE OF COOKIES

• 6.1Our Website uses cookies to distinguish You from other users of Our Website. This helps us to provide You with a good experience when You browse Our Website and also allows us to improve Our Website. By continuing to browse the site, You are agreeing to Our use of cookies.
• 6.2A cookie is a small file of letters and numbers that we store on Your browser or the hard drive of Your computer if You agree. Cookies contain information that is transferred to Your computer’s hard drive.
• 6.3We use the following cookies:
• 6.4Strictly necessary cookies. These are cookies that are required for the operation of Our Website.
• 6.5Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around Our Website when they are using it. This helps us to improve the way Our Website works, for example, by ensuring that users are finding what they are looking for easily.
• 6.6Functionality cookies. These are used to recognise You when You return to Our Website. This enables us to personalise Our content for You, greet You by name and remember Your preferences (for example, Your choice of language or region).
• 6.7Targeting cookies. These cookies record Your visit to our Website, the pages You have visited and the links You have followed. We will use this information to make Our Website and the advertising displayed on it more relevant to Your interests. We may also share this information with third parties for this purpose.
• 6.8If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• 6.9If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• 6.10When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• 6.11If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

7. INTERNATIONAL DATA TRANSFERS

• 7.1We may transfer Your Personal Information to, and/or store the data We collect about You in countries other than the country in which such Personal Data and/or data was originally collected, including destinations outside of the European Economic Area (“EEA”). Those countries may not have the same data protection laws as the country in which You reside and/or from which You provide the Personal Information and/or data. When We transfer Your Personal Information and/or data to other countries, We will protect same as described in this Privacy Policy, and comply with all applicable legal requirements.
• 7.2 If You are located in the EEA, Switzerland or the United Kingdom (“UK”), We will only transfer Your Personal Data if:
  • 7.2.1The country to which the Personal Data will be transferred has been granted an adequacy decision; or
  • 7.2.2We have put in place appropriate safeguards in respect of the transfer, for example We have entered into EU Standard Contractual Clauses, the Swiss addendum and/or the UK addendum and/or required additional safeguards with the recipient, or the recipient is party to binding corporate rules.

8. RETENTION PERIOD

• 8.1If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• 8.2For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

9. SECURITY

• 9.1We take reasonable technical, administrative and physical steps to protect against unauthorised access to and disclosure of Personal Information.
• 9.2We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of Your online session and to protect Our systems from unauthorised access.
• 9.3Our databases are protected from general personnel access both physically and logically.

10. LINKS TO OTHER WEBSITES

• 10.1We may make content from third party websites available to You from links located on the Website. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
• 10.2These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. These websites are not subject to the Terms therefore we recommend that You review the Terms of each such website to determine how that website protects Your privacy.

11. COMMENTS AND QUESTIONS

• 11.1If You have any questions, comments or concerns about the Terms, You may contact Us using the contact us form on the website link.
• 11.2Copyright in the Website Terms and Conditions and Privacy Policy vests in Catalyst Solutions.
• 11.3 This document was last updated on 9 July 2025.

12. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy when necessary and at our sole discretion, for reasons that include but are not limited to: in order to reflect any changes in law, changes to Our business, or as based on feedback We have received. We will inform You of the date that this Privacy Policy has last been reviewed by reflecting the date at the top of this page. We encourage You to periodically review this Privacy Policy to best understand how We Process Your information.